Abstract
<jats:p>This article presents the key institutional and organizational provisions and mechanisms of digitization and digital transformation in the public administration system of the Republic of Armenia. The main purpose of the article is to study and analyze the legal mechanisms regulating digitization processes, as well as their organizational forms and impact on increasing the efficiency of Armenia’s public administration system, ensuring the accessibility of public services, and promoting economic development. To achieve this goal, the article examines the current state and main trends of digitization in the Armenian public administration system, taking into account the legal and organizational foundations. In addition, it evaluates the effectiveness of the digital tools used within public administration, identifies possible issues, and outlines solutions. For a comprehensive understanding of the problem, the article applies comparative and structural analysis methods, including the examination of legal and programmatic documents, as well as the evaluation of completed initiatives. The findings indicate that digitization and digital transformation processes are actively evolving in Armenia and have gained significant importance in recent years, contributing to the modernization of the public administration system and improving the quality of life. The institutional and organizational foundations of these processes have been established through state programs, legal reforms, and international cooperation. Notably, the strategic programs and initiatives adopted by the Government of the Republic of Armenia have outlined the main directions of digitization in the public administration system and improved the legal framework in this field. Nonetheless, targeted actions must continue, focusing on raising the digital literacy of the population, strengthening interdepartmental cooperation, ensuring active public engagement, and developing a robust cybersecurity system.</jats:p>