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Abstract

<jats:p>This chapter develops the Digital Resilient Leadership Culture (DRLC) framework to analyse how digitally native firms structure leadership, trust, and organizational culture in remote-first, platform-governed environments. Drawing on four theoretical foundations—distributed leadership, digital trust, adaptive culture, and sociotechnical systems thinking, the chapter demonstrates how these firms co-produce resilience through infrastructural, ethical, and participatory mechanisms. Using a multi-method design combining conceptual synthesis, case analysis of six global firms, and document-based thematic coding, it reveals that resilience emerges not from isolated practices but from the interaction between system-embedded leadership, trust-by-design, and modular culture. This reconceptualization offers both scholarly and practical insights for designing human-centred, inclusive, and adaptable work environments in the e-economy.</jats:p>

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Keywords

leadership culture firms chapter digital

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