Abstract
<jats:p>This chapter aims to analyze, through a literature review, how AI and other new technologies impact professional performance and workers' quality of life. Topics such as task automation, mental well-being promotion, job satisfaction, and ethical challenges associated with these technologies will be explored. Drawing on international and Portuguese evidence, we will discuss opportunities and risks, emphasizing practices that maximize benefits while minimizing negative impacts. This chapter highlighted how AI and new technologies impact professional performance and workers' quality of life. While evidence shows that AI can improve efficiency, reduce stress, and increase job satisfaction, it is also clear that ethical and organizational challenges must be carefully managed.It is recommended that organizations adopt inclusive AI implementation strategies, prioritizing employee training and continuously monitoring the impact of these technologies on mental health and job satisfaction.</jats:p>