Abstract
<jats:p>Innovation in organisations is the coordinated and concerted practice of conceiving, developing and implementation new products and services to benefit both customers and the organisation itself. Innovation thus requires new ways of thinking, communicating, and acting, an openness to potential failure, and flexibility in structures, processes, and resourcing. This chapter examines the nature of innovation in policing, including the relationship between innovative practice and PEEL outcomes. Before progressing to examine cultural, situational and organisational factors which may influence the innovation capability and capacity of a policing organisation as a precursor to providing police leaders with advice to catalyse innovation within their force. The chapter closes with a case study from a UK police force recognised for its innovative practice in the most recent series of PEEL inspections, demonstrating the potential of novel approaches to police business.</jats:p>